1.Shipping Guarantee (发货保证)
Dear customer, after you make an order in agmmobile.com, AGM promises to ship within 7 days. (Excluding legal holidays).
2. Returns & Refund Guarantee（退货退款保证）
Scope of Guarantee（保证范围）
All products purchased from agmmobile.com have the Returns & Refund guarantee. The products bought through the website will be protected if the items that the buyer received are not as described.
The following situations are not included:
1. The item you claim is not as described, but we can provide proof that the item is true.
2. Items are as described, but the buyer no longer want them. (Please contact AGM service first, and the buyer need to afford the extra money).
- AGMhave reasonablereasons to believe that it is artificially vandalism.
Returns & Refund Guarantee (退货退款保证)
If the products are not as described or have non-human made quality problem in 7days after the buyer receiving the parcel, the buyer can submit return requests, AGM will resend you a new one or refund you full money after checking.
Returns Shipping Fee (退货运费问题)
- Items are as described, butthe buyer no longer want them, the buyer should afford the shipping fee by yourself.
- Items are not as describedor have non-human made quality problem in 7days after you receiving the parcel, AGM afford the shipping fee.
- One-Year repair warranty (一年保修)
Products bought in agmmobile.com can enjoy a 12 month warranty from the date when the parcel is receiving. (Exclude vandalism).
The non-human made issue service will be free of charge.
Human made issue will be charged by service center after further analysis.
Our aftersales points:
AGM aftersales service in Europe
AGM aftersales service in Russia
Service areas: Russia only
Areas outside Europe and Russia, AGM will not provide official service.