Privacy Policy

AGM gathers and processes your personal information in accordance with this privacy notice and in compliance with the relevant data protection Regulation and law. This notice provides you with the necessary information regarding your rights and obligations, and explains how, why and when we collect and process your personal data.

Information That AGM Collects

AGM processes your personal information to meet our legal, statutory and contractual obligations and to provide you with our products and services. We will never collect any unnecessary personal data from you and do not process your information in any way, other than already specified in this notice. The personal data that we collect from you could be but not limited as following, name, address, email, telephone number, mobile phone number, IMEI number, zip code, location, country of residence.

AGM collects information in the below ways:

1, When you register for an account and purchase AGM products, you shall provide relevant personal information, such as user name, gender, phone number, email, mailing address, zip code, consignee information, method of payment and bank account information, etc.

2, When you activate and use AGM products, we shall also collect information about your device or software, such as device name and model, device ID (such as IMEI and SN), operating system version number, language selected for the device, time zone, information of SIM card telecom operator, serious error log of system and other information.

3, Location information: information from you or other users, including your geographic location, such as the region contained in the account information you have provided; country information displayed by the telecommunications carrier code you use. Some pre-loaded, location service-based apps such as maps, navigation and weather service apps will collect your location information with your consent.

4, When you call our customer service center for assistance, we shall ask for your name, phone number, product information and receiving time, and record your number of calls, date of call, problem encountered and the solution we give to you.

 

How AGM use your personal data

AGM takes your privacy very seriously and will never disclose, share or sell your data without your consent, unless required to do so by law. We only retain your data for as long as is necessary and for the purposes specified in this notice. Where you have consented to us providing you with promotional offers and marketing, you are free to withdraw consent at any time.

We collect your personal data in the performance of a contract and/or to provide a service and to ensure that orders are completed and can be sent out to your preferred address

We collect and store your personal data as part of our legal obligation for business accounting and tax purposes

Your rights

If you believe that we hold any incomplete or inaccurate data about you, you have the right to ask us to correct and/or complete the information and we will strive to update/correct it as quickly as possible; unless there is a valid reason for not doing so, at which point you will be notified.

You also have the right to request erasure of your personal data or to restrict processing in accordance with data protection laws, as well as to object to any direct marketing from us and to be informed about any automated decision-making that we use.

Sharing and disclosing your personal information

We do not share or disclose any of your personal information without your consent, other than for the purposes specified in this notice or where there is a legal requirement. Any processors that act on our behalf only process your data in accordance with instructions from us and comply fully with this privacy notice, the data protection laws and any other appropriate confidentiality and security measures.

We will disclose your personal information between affiliates or subsidiaries and ensure that the same level of protection is provided for your personal information between affiliates and subsidiaries.

How long we keep your data

AGM only retains your personal information for the time period necessary for the purposes described in this Privacy Policy and as required by applicable laws and regulations.

Third-party service

This Privacy Policy does not apply to products and services provided by third parties. AGM products and services may include products and services from third parties, as well as links to third-party websites. In general, if these products and services are not displayed or linked to AGM Privacy Policy or in other ways indicating that AGM is the data controller or joint data controller, the Privacy Policy of the third party should apply with respect to any personal data processed.

We are not responsible for how third parties collect, use, share, transfer and protect user's personal information, and cannot control how it is processed.

To avoid any misunderstandings, please refer to this third party's service agreement and read its privacy policy.

If you have any questions, comments, suggestions or doubts about this Privacy Policy or our products, please feel free to give us a feedback.

Our contact: agm@agmmobile.com

Last updated date: Nov 20, 2018.